Privacy Policy

Last updated: September 12, 2026

1. Information We Collect

When you create an account we collect your name, email address, and a hashed version of your password. We also collect content you create within the application (projects, characters, episodes, notes) and usage data such as page views and feature interactions. If you purchase a paid subscription, your payment is processed securely by our third-party payment processor, Stripe. We do not receive or store your full payment card details — Stripe handles that directly. We retain only limited billing information such as your subscription plan, its status, and the last four digits of your card for account management purposes.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the service
  • Authenticate your identity and manage your account
  • Enable team collaboration features (sharing workspace invitations)
  • Send transactional emails (invitations, account notifications)
  • Respond to support requests

3. Data Storage & Security

Your data is stored in encrypted databases hosted on secure infrastructure. Passwords are salted and hashed using bcrypt. Uploaded files are stored in encrypted cloud storage. We implement industry-standard security measures including HTTPS, secure session management, and access controls.

4. Data Sharing

We do not sell, trade, or rent your personal information. Your creative content (production bibles, characters, story outlines) is your intellectual property. We may share data only when required by law or with service providers necessary to operate the platform (hosting, email delivery, and payment processing).

5. Your Rights

You may access, correct, or delete your personal data at any time from your account settings. You can request a full export of your data or request account deletion by contacting us. Upon deletion, your data will be permanently removed within 30 days.

6. Cookies

We use essential cookies to maintain your session and workspace preferences. We do not use advertising or third-party tracking cookies.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of material changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.

8. Contact

If you have questions about this privacy policy, please contact us at [email protected].